Because the best gear should last - and fit right the first time
Returns & Exchanges — Two Dogs Outfitters
Built for the water. Backed by quality.
We want you to be completely satisfied with your order. If something isn’t right, we’re here to help.
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Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
• Item must be unworn and unused
• Item must be in original condition
• Item must be free of stains, odors, or damage
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Exchanges
Need a different size or item?
We’re happy to help with exchanges.
If your item doesn’t fit or isn’t what you expected, contact us and we’ll get it sorted.
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Non-Returnable Items
The following items are not eligible for return:
• Final sale items
• Worn or washed items
• Custom or made-to-order products
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Return Process
To start a return or exchange:
1. Email us at 2dogoutfitters@gmail.com
2. Include your order number and reason for return
3. We’ll provide instructions for sending your item back
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Return Shipping
• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping method
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Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.
We’ll make it right.
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Refunds
Once your return is received and inspected:
• Approved refunds will be issued to your original payment method
• Please allow 3–7 business days for the refund to appear depending on your bank
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Questions
For any questions regarding returns or exchanges:
📧 2dogoutfitters@gmail.com